Thursday, October 18, 2012
A Trivial Pursuit or Swiffer This
I came home just in time to rescue the Swiffer WETJET from the trash. He who now mops the kitchen floor said that refills in the original size are no longer available, and therefore our Swiffer was obsolete. I couldn't believe that P&G would allow such planned obsolesence to occur in just a few years, so I called Customer Service. The rep was Carmelita, probably in the Philippines. I told her the problem, that the new-sized refill container would not fit in the original Swiffer. She said it would; he said it definitely would not, as he'd tried it and it was too large. He brought the Swiffer in from near the trash can, and tried again. Lo and behold----it fit. Carmelita, still online, asked me if it fit. I said yes it did, and she said, "See, I told you so." I said thank you very much. I have no pride left, if I ever did have any.
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