I'm living "Groundhog's Day." It seems I should expect a change, but back we go to the past. I changed fuel oil suppliers this season because John Ray's prices were much higher than any of their competitors.
Last March I called and told them to stop delivery, and hired Polsinello / Mirabito, who made their first delivery this fall at $3.11 per gal.
On 11-26-18, John Ray delivered---unordered---49 gal. at $4.299 per gal. I called and I finally offered to pay them what I was paying now. The rep gratefully accepted, and said she'd send a revised bill for that amount.
On Dec. 12, I received the same bill with price as before, which is $210.65 for 49 gal.
Today the Polsinello truck made delivery. The driver said "it didn't take much." The delivery was for 42 gal at $2.979 per gal. totaling $125.71.
I offered the explanation to the driver,who said, "Oh, Free Oil!" He sees their trucks, doesn't know how they can do business.
I think my kind and generous offer to John Ray has just lowered. If they want to dispute it, they can just take back their "unordered goods."
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