Saturday, July 18, 2015

Lost Connections

     In the morning I received a bill from a hospital with charges that should have been covered beyond the Medicare payment.  I called the billing number of the hospital to ask if they had submitted the bill to my secondary insurance.  The rep said no, they had no record of any other insurance.  I gave her the ID number and she said she would bill it out.  I simply said thank you, but I know the hospital had that information.
   Later in the day, the telephone rang with a call from our oil company, John Ray.  She wanted to verify our address because a mailing to us had been returned to them as undeliverable.  The address checked out and she wondered why that happened; she was looking at the envelope. She asked if we'd been receiving their other mailings, and I answered well, some, but I wouldn't know of any I hadn't received.  I asked her if the envelope was stamped, and she said yes it was.  She then abruptly terminated the call, saying she'd just wanted to let us know.
    It could be that the shroud of invisibility is descending on us ever more heavily.  Actually, though, I think both callers were covering their mistakes.
     

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