Wednesday, October 12, 2022

Ah, WellNow...

 As an unwelcome reminder from that abysmal visit, I just received a statement that I owe WellNow  $20. It's not a large amount, but I'm sure I  don't owe it, apart from the lack of service received. I have reached my deductible for the year for one reason and for another, urgent care visits are  covered by my BC plan at 100%. So I called the number on the bill, and asked about the balance owed, which acknowledged an insurance payment. The rep, Kayla, quickly said the Statement was mailed Oct. 2, and since then Medicare  has paid the full amount, though  I was  not told I didn't owe until I called. I don't think Medicare paid it, but BC/BS. But nobody knows or cares.

    At best, a  5-minute problem easily solved, but looking at the charges made me feel sympathy for those who lack insurance. The charge for the Office Visit, never really resolved, is $220. The charge  for the (aborted) attempt at Removal  of Impaction is $50. Joe the Provider, after first being rounded up, spent no more than 5 to 7 minutes before he disappeared again. The ear impaction removal would have been a fair price, but was not completed, with the "provider" fleeing the  scene. 

   But I got my money's worth, since the cost was zero.

  

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