Today I mailed a letter to the Chairman and CEO of the Board of Directors, Executive Board at Whirlpool Corporate Headquarters. I am so confident of the outcome that tomorrow I plan to buy a new washer, hoping to find a model that has an agitator and lacks a computer.
On my third attempt to get my 16 month old washer back into working condition, after the suggestions first to re-boot and then to re-calibrate, I was told that since those attempts failed, I would need to replace the control board in the console. I looked up the price for the part, which is over $200. Even if I could install it myself and avoid the repair cost, that would be over $200 spent on a washer that crapped out after not much use. Fie on it!
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