I'm not much given to paying compliments for people who are just doing their jobs, because I figure that's what they're supposed to do. But, looking back over the years, I think the Lohnes brothers, Dick and Bob, were the best insurance agents ever. They unfailingly responded almost instantly whenever there was an accident or a burglary, and in a timely manner when there was storm damage or some other issue. They helped with all the paperwork and forms that had to be submitted, and would advise the best course of action, even when it was out of their area of responsibility. They were caring and respectful, and we couldn't have asked for better service.
I wish that somewhere there exists an equivalent to their insurance agency, because our present agency seems bent on being diametrically opposed to the Lohnes Agency. (I didn't used to appreciate the Travelers calendars, though later I changed my opinion. Now we get nada.)
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