Monday, September 24, 2012

Unwelcome Mat---A Squiggle

     We visited the new home in Holliston while they were still arranging their furniture and unpacking their stuff.  The beautiful hardwood floors were unprotected in the sense there was no floormat at the front door.  I thought it would be a nice idea to send a floormat as a kind of housewarming gift.  My first thought was L.L. Bean, but then I received the Frontgate catalog, so very trendy and upscale, so I went with that, having the doormat sent to their  home in Massachusetts.  Naturally, in my attempt at sophistication, I requested that the mat be monogrammed  with "S."  
     Dave visited Holliston this past weekend and uncovered  the doormat story.   All who enter their doorway have been subjected to the cryptic embellishment in the center of the doormat.  It looks nothing like the letter S, or any other letter for that matter.  David thinks it looks like the monogram from the Laverne and Shirley show. When I learned of the running joke of trying to decipher the message of the mat, I contacted Frontgate's Customer Service Department.  They were responsive, offered to replace the mat, or discount the price, but wanted the mat to be returned. That would have been awkward, considering their circumstances and the fact the doormat was a gift, and their receiving it should not be a chore, so we sent some  pictures of the mat Dave had taken on his iPad.  On seeing the pictures, Customer Service immediately offered a full refund, and said not to return the mat; I guess they don't have any customers in the Sanskrit community.

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