Fridge Part II

Customer Service: I called to inquire about the warranty on my year-old refrigerator. The rep identified herself as Amber, and then pronounced a statement in a language I couldn't understand. I told her I didn't know what she said aand she answered that "it didn't matter" and asked for my telephone number. I did so and when asked the reason for my call, I said I was calling about the warranty on my Kenmore refrigerator. "The warranties do not apply to refrigerators," she told me. I answered that I was looking at the warranty. Then she said I'd had a service call on the fridge, and decided not to repair it. I'd done that once on another refrigerator, but never on this one. I don't know how that information even came up , if indeed it did, so I said that isn't true. Today is May 26 she said, you purchased it on May 23,2011, it was delivered on May 25, the warranty is effective from date of delivery, not the date of sale. I tried again, "For less than 24 hours, the warranty does not apply? And the refrigerator has been malfunctioning for about a month. May I speak to someone else?" She put me on hold while she went to contact another person. Some Bollywood-type music was playing, and if I had not hung up after a very long time on hold, I have the feeling I'd still be listening to that music.