Problem solving role

 Admittedly, my efforts are mostly overlooked and overshadowed, but during my last employment days  :

1)  Our group would stay at a hotel and have dinner out, usually together if we dined in the hotel. There was an animated discussion between one co-worker and the server. She was somewhat desperately arguing against some charge for a more costly dish than she had ordered, and her protests seemed to be going nowhere. Turns out she did not have enough money to pay for the presumed "overcharge."  I paid the difference; it was only a few dollars.

2)  On another of our annual conferences in Syracuse, 2 woman who had traveled there together had a bitter argument, not sure over what, but maybe something to do with a swim in the pool before they were to leave. Both were appeased, apparently grateful, when I offered to have one of them ride home in my car.

3)  Not an argument, just an awkward situation. I don't think I'm violating anyone's privacy here, as person involved would not read this post and she wouldn't mind anyway. She had an unusual surname, spelled fuchslocher. Co-workers chose various pronunciations. I stressed the "u" sound, Fran reversed the letters to "flu" and others veered around the pronunciation. One day I asked her how her name was pronounced and she without hesitation said "fuckslocker." 

There was another incident where  a "mystery" unraveled, but I was a mere bystander, who perhaps appeared as a good listener. One of the most seasoned and respected and successful of those employed in our group was always impeccably dressed, coiffed and groomed. She always sported an impeccable manicure, even though the tips of the 2 middle fingers on her left hand were missing. She and her family owned and rode horses, so there was speculation that a horse may have nipped then off. There must have been other theories as well, though it seems no one ever asked. One day, when we happened to be alone, she told me this story:  When she was 9 years old, they were on some family camping trip or such and she was sleeping on an army cot, one of those old, foldable types, of canvas with hardware hinges, (We had the same at my house.) The cot folded and trapped her fingers in the hinged part. Her 2 fingers were severed and her father picked them up and brought them to the hospital, but they were unable to  re-attach them, as they were  too mangled.