When I decided to have the basement waterproofed, I called a company that advertises for business, ALL DRY Basement. A representative, Larry, visited, sat at the kitchen table (as they all do) and explained their work and gave an estimate, handed me literature,asked for my email address and said he would contact me. He did not. So I called another company,
I waited a few weeks and then called another company, BASEMENT WATERPROOFING, who completed the job
When our lawn was overrun with ground bees or wasps or hornets, 4 nests at least, I called a company who advertised for business, AAA Exterminators and they were to call me back. They did not, so I used the services of THOMAS PEST SERVICES, who treated the nests.
The pipes from the removed walk-in tub are still in the basement, adjoined to a faulty connection which can leak sewage fumes. I called Jesse James Contracting. He was to do the job last Thursday, but never showed up or called to say why not.**
I turned my attention to the partly dead maple tree which has branches looming out over the road as well as in our yard. I called KAYRA'S Tree Service. Anthony was to come out at 4:30 last Wednesday. Haven't heard from him.
I can understand busy seasons, and the need to accept a bigger opportunity, or work that is closer to the employees. I get why the single-job and rather low-cost work here may be back-burnered. I don't even mind waiting; we still have a little time before snowfall, I hope. But in the interest of good business, and because of the ease of communicating nowadays, I would like it if they contacted me. I hate waiting when the expected or hoped for does not occur.
**Of all those who "stood me up" the only one I tried to contact was about the sewer gas. I'm not in desperate need of the other services, but would like no sewer gas in the house. He im'd back he could do the work Monday, August 31. We'll see.
Monday, August 31, 2020 Jesse James showed up and did the job. Now the basement should be free of odors both from musty/mold and sewer gas.What a relief
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