I was paying a bunch of bills today, as I've been doing ever since the duty fell to me. We pay online through our bank. I opened the Citi card statement which is in Dave's name, and scanned through the charges. I noticed a charge which I'd wondered about before, a charge of $12.97 from IC *FREESHIPPING.
I think I'd attributed it to some purchase or other on Amazon, where sometimes things are shipped free and sometimes they aren't. Or maybe some other authorized user had incurred the charge. But it was beginning to seem a little too familiar monthly occurrence, and though the amount is minimal in the credit card billing world, I decided today to call and find out what exactly it was for.
Danielle answered, and asked what I was calling about. I asked what the charge of $12.97 was for. Danielle immediately went into a fast-talking explanation. She said it was from a long time ago online inquiry into shipping for ProFlowers, and said I'd never placed the order so she would cancel the account, which by the way I had no knowledge of. Without my saying another word, she quickly added that she would issue a refund from January 2018, for 6 months of charges. I will be receiving a refund of just under $78.
ProFlowers----Shame on you. That is, if you're aware.
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