Reboot this!

   My 16 month WHIRLPOOL washing machine is failing to start.  The warranty was for 1 year, and I did not buy the extended warranty.  I don't like the washer anyway because it lacks an agitator, which results in rolled up clumps of the washed articles.  I would gladly replace it if need be after 5 years or so.  But 14 months seem rather insulting for a new washer that hasn't seen much use for just 2 people, and no heavy use at all.
   So I called Customer Service and eventually spoke to Gary.  He suggested I REBOOT the washer.  Something about all the electricity gets stored up in there, a surfeit of technical jargon. The washer contains a computer.   "Unplug it for 20 minutes or so and try again to restart it."
    I agreed and asked what my options were if that doesn't work.  He said to call and schedule a repair service call.  I said I thought that it seemed like an awful short time for a service call.  He said, "Yes, it does."