KEY

     In all the years that I've been driving, I have never lost my car key, this dating back to the era when there was one key for the ignition and another for the door.   But now I need a new key, not because it was lost, but because it is  broken.  Last week,  I inserted the  key in the ignition and went to turn it, but it went limp.  My initial thought was that something was wrong with my wrist, but it turned out that the key had bent between the metal insert and the plastic  housing of the remote.  A while ago, we  needed a duplicate key for another auto, and the cost was a whopping $135; my understanding is that  prices have increased since then.  And how do I  go about getting the  key repaired or replaced anyway?  
     I searched through the manual, determining that keys are not covered under the warranty, and I knew I had not bought the extended bumper to bumper package offered when I bought the car.  However, in an advice-seeking mission, I called the number for Customer Service, and, after admitting the aforementioned,  was referred to someone who may be able to help--Charles.  He re-took my information, went somewhere to check, and returned to tell me he "may be able to offer some assistance."   But first I would have to bring the broken key to a Honda dealer, for verification of the condition of the key.  He would then check with them and call me back the next day. 
    Bright and early the next morning, I drove the broken key to the dealership and  presented it and my story to the service rep, Jennifer.  She tightened the tiny screw, but said the key would need replacing, and she filled out a form for Honda Customer Service.  When I got home, Charles had already called, not waiting for evening, and when I returned his call, he was out of the office.  I left  a message and  he did call back, asking what happened at the dealership.   I relayed what was said and done, and he said he would call them, and let them know what he could do.   Then he would call me back to inform me, he said. 
     Today I learned from Jennifer at the dealership, that Honda will issue me a good will discount of 75% off the cost of the key.   The going price is about $165, she says, so that leaves only about $45 for me to pay.  All I need to do is surrender the broken key and pay my reduced portion.  ...This is how I spend   my time now that I don't have a job or anything to do. 
    (When I  called Customer Service, the reps there acted as if the concept of a broken key was completely new to them, asking for a description of how it broke and where.  But googling will unearth a  plethora of defunct Honda Accord keys, with descriptions of them as flimsy and prone to break.  My key was good for only 36,000 miles, so I guess a backup key may be a good idea.